FSS Discussion Paper No. 2
The City of Addis Ababa: Policy Options for the Governance and Management of a City with Multiple Identity Meheret Ayenew (Ph.D) Faculty of Business and Economics Addis Ababa University
FORUM FOR SOCIAL STUDIES Addis Ababa December, 1999
FSS Discussion Papers are published to stimulate debate and critical comment. The opinions expressed in this paper are those of the author and do not necessarily reflect the views of FSS or its Board of Advisors. The publication of this paper has been made possible by financial support from the FRIEDRICH EBERT STIFTIJNG for which we are grateful. Copyright. The Author and Forum for Social Studies, 1999. Meheret Ayenew is a member of the Department of Management and Public Administration, Faculty of Business and Economics, Addis Ababa University. He is the coordinator of the graduate program in Regional and Local Development Studies. He is also a member of the Forum for Social Studies. His interests include development management, governance and decentralization. Address. Forum for Social Studies P.O. Box 3089 Addis Ababa Tel.: (251-1) 12 95 79; 55 61 21 TABLE OF CONTENTS List of Acronyms Summary I. Introduction II. Background Information about Addis Ababa III. Socio-Economic Problems of Addis Ababa Inadequate Water Supply Inadequate Refuse
Collection and Solid Waste Management
System Primitive Sanitary
Conditions The Transport and
Road Nightmare Shortage of
Residential Housing and Overcrowding Other Socio-Economic
Problems IV. Theoretical Discussion Nature and Task of
Urban Governance Models of City
Government V. Challenges and Problems Facing the City The Problems of Multiple
Identities Administrative and
Fiscal Challenges of Multiple Identity Limited Legal
Authority over Public Utility Corporations Absence of Defined
Working Relationship with Public Utility Authorities Inadequate Capacity
for Revenue Collection Underutilized Revenue
Potential Erratic Revenue and
Expenditure Pattern Absence of Property
Taxes
VI. Policy Options Grant Addis Ababa
Genuine Autonomy Give the City a
Vision and Mission Redefine the Citys
Jurisdiction Establish a Career
Public Service for the Municipality Institutionalize a
Professional Urban Leadership Depoliticize the
Management of the City Differentiate the
Roles of Career Municipal Personnel and Politicians Establish a Federal
Urban Planning and Management Training Institute Decentralize the
Administration Promote Citizen
Participation in Urban Governance Encourage
Non-Governmental Actors to Participate in Urban Governance Use Alternative
Systems of Service Delivery VII Conclusion VIII References
LIST OF ACRONYMSAACC
Addis
Ababa City Charter
AACG
Addis
Ababa City Government AAMPPO
Addis
Ababa Master Plan Project Office AARH
Agency
for the Administration of Rented Houses AAWSSA
Addis
Ababa Water Supply and Sewerage Authority ANRS
Amhara
National Regional State BUWD
Bureau
of Works and Urban Development CSA
Central
Statistical Authority CSB
Civil
Service Bureau EEPCO
Ethiopian
Electric Power Corporation EPRDF
Ethiopian
Peoples Revolutionary Democratic Forces ETC
Ethiopian
Telecommunications Corporation FDRE
Federal
Democratic Republic of Ethiopia GTZ
Deutsche
Gesellschaft fur Technische Zusammenarbeit NGOs
Non-Governmental
Organizations SNNPRS
Southern
Nations, Nationalities and Peoples Regional State TGE
Transitional
Government of Ethiopia UDSS
Urban
Development Support Services UNCHS
United
Nations Center for Human Settlements UNICEF
United
Nations Childrens Fund WUDB
Works
and Urban Development Bureau
The City of Addis
Ababa: Policy Options for the Governance and Management of a City with Multiple
Identity Meheret Ayenew
Summary This paper
argues that the city of Addis Ababa should adopt the council-manager model of government.
Ethiopia s foremost city faces complex socio-economic problems that are related to
its governance and leadership structure. Addis Ababa should be led by an elected council
that will make laws and policies, and a professionally competent management that will be
responsible for the day-to-day running of the municipality. Both the elected councilors
and the non-elected municipal bureaucracy should he aware of the core functions and
responsibilities of effective urban governance. It is important that the management of the
city government should explore alternative means of service delivery, including
contracting, privatization and joint management of municipal services. Apart from cost
considerations, these alternative means are preferred because they have been found to be
more efficient, flexible and less bureaucratic than large municipal departments. Io this paper, the
challenges and problems of Addis Ababa have been discussed and policy options forwarded to
improve its governance and management. It is argued that one of the problems of Addis
Ababas current governance and management structure is that it is not participatory
and transparent. Urban management in Ethiopia has a Long-standing tradition of upward
accountability to the government rather than to the people. What is needed is a
democratically elected municipal council that will be accountable to the electorate and a
career public service that will he judged by its performance in managing the city. Public
participation and the involvement of institutions of civil society in urban management are
aspects of democratic governance. This practice can enhance the responsiveness of the
municipal administration to the needs and problems of the community. I. Introduction The governance and
management of cities in the developing world will continue to be issues of concern for
development policy makers well into the next millennium. According to a UN study, over
half of the developing world or about two and half billion people will be urbanized by the
year 2020. It is unlikely that cities with such a rapid population growth will satisfy
demands for increased services given the economic difficulties of many developing
countries, including their backbreaking debt. It is fairly easy to predict some alarming
consequences of this irreversible process of unprecedented urbanization. Most cities will
be confronted with enormous challenges, including mass poverty, unemployment and
environmental degeneration. In addition, most cities will be left with inadequate
financial and political power to provide social and economic services for their residents,
such as education, health, housing and urban transport. Such a scenario calls for
innovative governance and management approaches to solve the complex problems confronting
urban centers in developing countries (UNCHS, 1987; World Bank, 1995; Davey, et.al.,
1997). Addis Ababa is a fast
growing urban center that is beset with problems afflicting most cities in the developing
world, including extensive urban poverty, joblessness, inadequate housing, severe
overcrowding and congestion and undeveloped physical infrastructure. Moreover, mounting
social ills, such as prostitution, beggary, homelessness and youth delinquency are grim
realities of life in the city. In recent years, urban problems in Addis Ababa have been
compounded by poor urban management that has not been sufficiently responsive to its
constituency. The crumbling infrastructure and the precipitous decline in urban services
are manifestations of the governance and management crisis plaguing the city. The city is
in need of competent management that can address the problems and concerns of its
residents. The problems of Addis
Ababa are two fold. First, there is little awareness on the part of the municipalitys
leadership of the core functions and responsibilities that a modern city government should
undertake. In other words, the city administration does not seem to have a mission or a
vision. Second, the current governance and management structure of the city is highly
politicized. The citys multiple identity as the federal capital, the capital city of
the Regional State of Oromia and its status as a self-governing local authority are
contributing factors to the politicization of its governance. More important, most of the
people in positions of authority within the administration of the city got their positions
not by their merit or through professional competence hut because of their political
allegiance. As such, there is little room for professional urban management and
leadership. This phenomenon has produced two inter-related and mutually reinforcing
consequences, viz, a fast deteriorating Addis Ababa and an urban government with little
accountability to the residents. This is a discussion paper on the governance and management of the city of Addis Ababa. Its objective is to suggest policy options to improve the governance and management of the city, and enhance its institutional capacity to solve its major problems. The paper has seven parts. Part I is an introduction. Part II provides general background information about the city of Addis Ababa. Part III surveys the main socio-economic and infrastructure problems of the city. Part IV presents a brief conceptual review of the tasks of urban governance and alternative organization models for city government. In part V. the state of urban governance and management in Addis Ababa will be assessed within the framework of the theoretical discussion provided in part IV. Suggestions and recommendations to improve the overall organization and management of the city are discussed in part VI. Part VII contains the conclusion and summary. II. Background Information About Addis Ababa
The city of Addis Ababa
is over a hundred years old. It was established in the late 19th century by Emperor
Menelik II as the permanent capital of the then emerging modern Ethiopian state. Over the
years, the city has grown into an important urban center following the process of
modernization and economic development which Emperor Haile Selassie I zealously pursued in
the aftermath of World War II. The city covers a total area of 540 square kilometers. This
is roughly the size of the city state of Singapore with about 2.5 million inhabitants or
half the size of Hong Kong with a little more than 5 million citizens. Out of Ethiopias
estimated urban population of nearly 9 million, about 27 per cent of the total lives in
Addis Ababa, and this qualifies the city as the countrys foremost urban center (CSA,
1998). Prior to 1974, Addis
Ababa was one of the few chartered cities of the Empire of Ethiopia administered by a lord
mayor (kantiba) appointed by the Emperor. It had considerable local autonomy
because the lord mayor was largely free from the political control of the then powerful
Minister of interior. In addition, it was the only local government authority empowered to
finance projects by issuing its own bonds and borrowing from internal and external sources
on its own right. The municipality had a 30-member law-making council. This council
consisted of 8 government officials appointed by their respective ministries and 22
elected members from the residents of the city (2 councilors from each of the 10 weredas).
Only residents who owned immovable property could elect and be elected for council
membership. This stood out as a manifestation of the undemocratic character of the citys
governance. Nevertheless, it needs to be pointed out that Addis Ababa qualified as a
properly governed and well-managed city judging by the broad powers and legitimate
functions given to it by imperial charter (AACC, 1954; Koehn, 1974).
In 1999, Addis Ababa had
a population of nearly 2.5 million, out of which about 87 per cent were Christians, 13 per
cent were Moslems and the rest followed different religions. As the data in Table 1
indicate, the citys population has been growing at annual rate of 3 per cent between
1994-1999. Migration from other parts of the country and people displaced by ethnic
conflict, famine and poverty have added to the increase in population. Table 1: Growth of Population of Addis Ababa 1994-2000 Year
Male
Female Total
Source: CSA, Statistical Abstract, 1998.
In terms of ethnic composition, the breakdown of Addis Ababas total population is as follows: about 48.3 per cent are Amharas, 19 per cent are Oromos, 17.5 per cent are Guraghes, 7.6 per cent are Tigreans and the remaining belong to other ethnic groups. Based on data obtained from the municipality, the citys economically active population is estimated to be about 600,000 representing nearly 24 per cent of the total. This figure does not favorably compare with the 37 per cent dependency ratio for the citys population as a whole (CSA, 1999)
The coming to power of
the Derg in 1974 significantly affected Addis Ababa in a number of ways. It lost a great
measure of municipal autonomy and its administration was very much influenced by the
politics of the day. The appointment of the mayor and other officials took a significant
political dimension because membership of the ruling Workers Party of Ethiopia became an
essential condition for employment in the municipality. Most of the people who worked in
the citys 25 Higher and lower kebeles were either Party members or trusted
individuals of the state. As a result, upward accountability dominated the modus
operandi of municipal government, and the city was run by amateurish politicians
rather than a competent cadre of professional managers. This legacy has persisted to this
day and is one of the main factors accounting for the deteriorating quality of urban
governance in Addis Ababa. Apart from the
politicization of its bureaucracy, Addis Ababas revenue base suffered a severe
setback following the nationalization of urban land and rental houses that took place in
1975. This measure deprived the city of the lucrative property tax. An indication of the
latters significance was the fact that between 1969-1972 more than a third of Addis
Ababas revenue came from building and land tax. Over the years, Addis Ababa has
continued to suffer from the consequences of the Dergs urban land policy which was
an ideologically motivated measure. It dealt a heavy blow to the municipalitys
financial self-sufficiency and thus crippled its capacity to expand services and
infrastructure in the city (Koehn, 1974). Municipalities are not
recognized as distinct and separate institutions of local governance in the on-going
decentralization process in Ethiopia. An indication of this observation is the fact that
municipal administration is not mentioned either in the constitutions of regional
governments or the constitution of the Federal Government of Ethiopia. At present, the
majority of municipalities and urban centers in the country are administered by zonal and
wereda councils, which are also made responsible for administering rural areas. Most
often, these councils are dominated by people with rural background and have limited
expertise in urban management and policy making. Despite the fact that urban areas should
be administered differently from rural ones, the leaderships of these councils do not make
a distinction between rural areas and municipalities. As such, urban management receives
low priority and limited resources to solve the socio-economic problems of cities and
municipalities in Ethiopia (Meheret, 1998). Recently, there have
been some attempts in the Amhara National Regional State (ANRS) to set up autonomous urban
administrations. For example, Bahir Dar has been recognized as the regional capital and a
special zone by the regional government. Such moves are indicative of the increasing
awareness of the distinct identity and problems of urban areas. If most regions continue
to use same zonal and wereda councils to administer both urban and rural areas, there will
be very little attempt at both the federal and regional levels to come to grips with the
serious challenges and problems of urban management in Ethiopia (UDSS-GTZ, 1999). Since 1997, Addis Ababa
has been designated a chartered city government with considerable degree of self-rule. It
has also been declared the capital Of the Federal Government of Ethiopia. It has been
organized as a multi-purpose local authority embracing 24 functions with their own
sectoral bureaus and large numbers of employees. The diversity of functions has made the
citys bureaucracy too cumbersome and unwieldy for efficient operations. According to
data obtained from the Civil Service Bureau, the city government had more than 21,600
permanent employees in 1998 out of which about 48 per cent were female employees. Table 2
presents the total municipal labor force of Addis Ababa by levels of education and
training. The Addis Ababa City
Government Charter Proclamation No. 3711997 provides for an elected council to administer
the city for a term of five years. In 1998, the council had 96 members. The main function
of the council is to make municipal laws and approve the annual budget. There is an
executive committee of 15 members drawn from the full council. This body is responsible
for the day-to-day management of the city. The head of the city government is the chairman
of the general council and its executive committee. The executive committee is further
sub-divided into three standing subcommittees, namely economic, social affairs and
administration. These sub-committees have five members each and all of them report to the
executive committee. It is stipulated in the law that the governor of the city and the
council will be accountable to the residents and the Prime Minister of the Federal
Government. Table 2 Number of Addis Ababa
City Government Employees by Level of Education--19971 1998:
Source: Region 14
Civil Service Bureau, Addis Ababa, 1998.
Addis Ababas
governance structure fuses legislative and executive responsibilities in the same body
because the elected council formulates policies and laws and its executive organ
implements the same. Three tiers of administration are recognized in the Charter, viz. the
central city administration, Weredas and Kebeles. Based on this, the city is divided into
6 zones, 28 weredas and 328 kebeles, out of which 23 are classified as rural localities.
There is no mention of zones in the charter and their roles and functions remain unclear
although in practice the municipal administration often uses them as coordinating
administrative structures over a number of weredas. The zonal administration is manned by
officers appointed by the central administration of the municipality. Figure 1 depicts the
organizational structure of the city government of Addis Ababa (Proclamation No. 87/1997).
ORGANIZATIONAL STRUCTURE OF THE CITY GOVERNMENT
Following the coming to
power of the EPRDF in 1991, the city of Addis Ababa assumed a multiple identity. First, it
was declared the capital city of the Federal Government of Ethiopia in 1995. Second, it
serves as the seat of government of the Oromia Regional State2. Third, it is
also an autonomous local government authority in the Ethiopian federal system of
government with an elected council and city governor answerable to the residents. From a
management perspective, Addis Ababas multiple status has made it difficult to
clearly determine the formal lines of responsibility. More importantly, the organizational
overlap has compelled the city to assume conflicting roles. Such a situation has had
serious implications for the effective governance and management of Ethiopias major
metropolis. Among other things, the municipalitys management continues to suffer
from the problem of divided loyalty and thus has been unable to devote its full attention
to reversing the general deterioration in the urban quality of life.
It will be argued in this paper that Addis Ababas multiple identity is a critical factor affecting the city s governance and management. The contention is that the management of the city has not been responsive to the needs and problems of the residents mainly because it has to balance between its accountability to the federal government, the Oromia regional government and the electorate. In this power equation, the electorate is the least served especially when nearly all the municipal councilors are members of the ruling Party and are likely to owe more allegiance to the party than to the public who elected them. Clearly, this kind of political arrangement compromises the disposition of the citys leadership in favor of upward accountability and relegates the needs and concerns of the residents to a secondary status. The following discussion is a concrete manifestation of this reality.
III. Socio-Economic Problems of Addis Ababa
The city of Addis Ababa
suffers from a chronic shortage of essential socio-economic services, an awfully
inadequate physical infrastructure and an unhealthy environmental condition. An inept
administration that has failed to maintain, upgrade and expand the citys
infrastructure and services in line with the growing population and economic activity has
exacerbated its woes. There is no dearth of statistics to indicate the magnitude of urban
problems in Addis Ababa. Some discussion about the citys bleak socio-economic
condition is in order before forwarding helpful suggestions to resolve the insurmountable
problems the residents are experiencing. Most of the following discussion is based on data
obtained from two municipal documents. Inadequate Water Supply One of the perpetual
problems of the city of Addis Ababa is that it has not been able to supply enough drinking
water to the residents. The Addis Ababa Water Supply and Sewerage Authority (AAWSSA) can
supply only 60 per cent of the current demand for water in the city, and this has caused
severe water shortages in many parts of the city, especially during the dry season. It is
estimated that between 30-40 percent of the potential water supply does not reach the
consumer and is wasted due to leaking pipes and aging distribution infrastructure. As a
result, rations and interruptions in the water distribution system are frequently
experienced causing agonies to many Addis Ababans. Inadequate Refuse Collection and Solid Waste Management System The state of refuse
collection and solid waste management in the city is most deplorable. An estimated 35-40
per cent of the solid waste generated is left uncollected and dumped on any available
waste ground. Hence, it is not uncommon to see mountains of garbage and solid waste
blocking sidewalks and streets in many parts of the city. Apart from being eyesores to the
residents and visitors of the city, the health hazards of such unsanitary
conditions can indeed be incalculable (AAMPPO, 1994). Addis Ababa has an
inadequate drainage and sewerage treatment system. This is one indicator of the extremely
low level of development of physical infrastructure of the city. By the municipalitys
admission, the city is served by a sewerage network that is 110 Kms long and most of this
is confined to the central parts of the city. This represents only 3.7 per cent of the
total requirement for the city as a whole. Based on this figure, it means that a minuscule
5 per cent of Addis Ababans is served by some kind of sewerage and drainage system.
Primitive Sanitary
Conditions A major problem that
contributes to the extremely poor sanitary conditions in the city of Addis Ababa is the
shortage of toilets. According to the municipality administration, 16 per cent of the
population have private toilets, 54 per cent use shared latrines and about 30 per cent (or
some 900 residents) do not have any toilets and are forced to use whatever available open
space in the city. The lack of enough toilets is a major factor contributing to the
deteriorating sanitary condition in the city, particularly in overcrowded areas inhabited
by the poor segment of the urban population. Given Addis Ababas sizable homeless
population, including street children and the increasing number of poor people and beggars
in the city, the question of providing sufficient public toilets facilities is of crucial
significance. Sanitary conditions and
services are inadequate or non-existent in many areas of the city. For example, the severe
shortage of public toilet facilities in the entire Merkato area with a population of more
than a million people is a case in point. Extremely hazardous sanitary conditions with raw
sewerage coming out of residential houses and factories are commonly encountered problems
in the city. Collected excreta and garbage are often transported in unhygienic conditions
and dumped on the periphery of the city or in the nearest refuse site without any
treatment. Households with little technical orientation often install pit latrines
everywhere and the usual consequence is pollution of the environment and surface and
ground water. A major health risk
looms over Addis Ababa because the municipality has virtually ignored its responsibility
for public health and sanitation. It has failed to control the movements of stray dogs,
pack animals and cattle roaming the city. For example, it is not uncommon to see a pack of
stray dogs wandering in many places in the city or stray cattle feeding from collected
piles of garbage. In addition to the potential health risk to the community, the
unregulated movement of the citys animal population causes a great deal of
inconvenience and nuisance to the residents on a daily basis. Donkeys carrying loads of
grain or firewood jamming traffic and street and homeless children living and sleeping
with stray dogs are common sites in Addis Ababa reminiscent of pre-industrial cities in
Europe.
The Transport and
Road Nightmare Driving on the streets
of Addis Ababa is a nightmarish experience because of the traffic congestion and hazardous
driving conditions on account of the extremely poor quality of roads. One report puts the
length of Addis Ababas asphalt road network at 400 kms. It is estimated that a city
of its size requires 3000 kms of asphalted road. Because of poor planning, city streets
are narrow, poorly maintained and shared by cars, pedestrians, donkeys, sheep and goats.
For lack of regular maintenance, most streets are fast changing to gravel roads. In
addition, the city does not have sufficient parking space and drivers wantonly park their
cars on sidewalks causing traffic jams and a great deal of inconvenience to pedestrians.
There is obviously an urgent need for improving the road system because of the increasing
volume of traffic. Nevertheless, the city has been unable to properly maintain the
existing infrastructure let alone build new roads to meet the demand. Shortage of
Residential Housing and Overcrowding Addis Ababa has an acute shortage of residential housing which has resulted in severe congestion and overcrowding. According to data obtained from the municipality, the total housing stock in Addis Ababa was 350,000 in 1996. Out of this, 112,000 were occupied by businesses and shops; and 238,000 were residential units. The number of households was estimated to be 460,000 during the same year. This would mean that 222,000 households or nearly 1,000,000 residents lack decent housing. The huge gap between the supply and demand for housing has led to illegal housing construction and squatter settlements in many places throughout the citys jurisdiction (AACG, 1997). There is a huge gap
between the housing need and the supply in Addis Ababa. According to one study, the
government has to build 10,000 housing units every year for the next 10 years at a cost of
750 million Birr in order to meet only the backlog demand for housing in Addis
Ababa. This projection does not take into account the growing demand for housing due to
population growth. The housing shortage is exacerbated by Ethiopias low investment
in the housing industry. It is reported that the countrys investment in urban and
rural housing construction is below 3 per cent of GDP. Compared to the 6 per cent
recommended by the UN for developing countries, Ethiopias investment is not likely
to make much difference in easing the problem (Gutama, 1994; Region 14 WUDB, 1996). Only a third of Addis
Ababas housing stock is owner-occupied, the rest being owned by the government. More
than three-fourths of the existing housing units are either dilapidated or old, and need
major repairs. Most houses are of sub-standard quality built from traditional building
materials, mainly from mud and wood. The majority of the poor neighborhoods are densely
populated (400-700 persons/ha.), in many of them there are no paved roads, sewerage and
drainage systems; and modem waste disposal and collection arrangements are also
unavailable (TGE-CSA, 1994). Other
Socio-Economic Problems There are additional
grim statistics to depict the severity of Addis Ababas social and economic problems.
For example, unemployment in the city is running at an average of 30-35 percent. 35.5 per
cent of Addis Ababans do not earn sufficient income to cover their food requirements and
thus qualify as absolutely poor. Addis Ababa has a street population of 40,000 children or
nearly 40 per cent of the nations total homeless children. According to some
estimates, this population increases at the rate of 5 per cent per year (UNICEF, 1996;
Region 14 Administration, 1998). It will require
immense resources to solve the socio-economic problems discussed above and to improve the
quality of life of the residents of Addis Ababa. The full force and commitment of the
federal government is required if the city is to overcome the pressing problems most
residents face on a daily basis. Much of Addis Ababas grim socio-economic data also
underscores the need for competent and responsive municipal governance to solve the
seemingly insurmountable problems that Ethiopias foremost city is facing. In summary, Addis Ababa
faces problems of governance and accountability that arise from its multiple status. It
also faces many organizational and management problems that have affected its capacity to
serve the residents. It is proper to review some conceptual issues in urban governance and
management before discussing the management and organizational constraints of the city
government. IV. Theoretical Discussion As was noted earlier,
the purpose of this paper is to assess the governance and management of the city of Addis
Ababa within a theoretical framework. Hence, the following theoretical review of the tasks
of urban governance and models of city management is provided to serve as a conceptual
framework within which the citys performance and problems will be analyzed. In
addition, this discussion is also aimed at identifying practical suggestions to ease urban
problems in Addis Ababa. Nature and Task of Urban Governance It is necessary to
have a working definition of the term urban governance in order to assess the
current state of urban management in Addis Ababa. The term urban governance is
used to refer to both the institutions that are involved in the running of urban
governments as well as the major tasks performed by these institutions. The
institutions referred to are the network of government and non-government organizations
operating in urban areas, including central, state, and provincial governments, municipal
authorities, public utility corporations, and a wide array of institutions of civil
society, such as private businesses, professional and trade associations, voluntary and
community organizations (Castells. 1983; Mbaogunje, 1990; Davey, 1997). The term also
embraces the functions conducted by governmental and non-governmental organizations in an
urban setting. Broadly, the functions relate to the supervision, financing, planning and
execution of socio-economic policies by the nexus of organizations in urban areas.
Specifically, these policies emphasize the following: Providing infrastructure
essential to the efficient operation of cities; Providing services that develop
human resources, improve productivity and raise the standard of living of urban residents; Regulating private activities
that affect community welfare and the health and safety of the urban population; Providing services and facilities
that support productive activities and allow private enterprise to operate efficiently in
urban areas (Davey, et.al., 1997). Since the list is too
general, some writers on urban governance have provided the following checklist of core
responsibilities of local authorities: land-use planning; waste management; water supply and sewerage
services; disaster relief and
rehabilitation; health and social services; park development and
maintenance; inspection and licensing to
maintain compliance with national standards; public transport management;
housing provision; and environmental monitoring and
impact assessment (Gilbert, Ct. al.,1996). The checklist
constitutes generally accepted responsibilities and functions of an urban authority. If a
city government is able to successfully provide the afore-mentioned services to the
satisfaction of the majority of the inhabitants, then it can be characterized as having a
responsive and efficient urban management. By the same token, the municipal administration
of Addis Ababa should be evaluated by using a similar yardstick. As will be shown later,
an assessment of the quality of urban governance and performance of Addis Ababa on the
basis of the preceding set of criteria reveals that its leadership has failed in carrying
out the core tasks of urban governance. From an institutional
perspective, the term urban governance embraces all the organizations involved
in providing services to the urban community. In other words, it does not exclusively
refer to the local government authority alone, however central its role may be. The
complex nature of urban problems throughout the world is such that it has become necessary
to involve a large number of organizations other than what are considered to be local
authorities in delivering public services and goods to the inhabitants of a city. The definition of urban
governance involving the multiplicity of institutions working as partners in the
administration of urban areas raises an important issue in governance. This relates to how
much local government authorities do by themselves and how much should he left to other
government organizations, non-governmental organizations NGOs) and institutions of civil
society. Nowadays, this is particularly important because it is often emphasized that the
public sector should operate in partnership with various elements of the community in
providing services. This governance parameter which tbc uses on the partnership approach
to the provision of public goods and services will be used as a critical variable in
assessing the extent to which the leadership of the municipality of Addis Ababa has been
successful in working with other legitimate organizations serving the community (Gilbert,
et. al., 1996; Helmsing, 1999). Related to the
partnership approach to municipal management is the issue of whether local governments
should steer or row in the delivery of services. In popular
governance discourse, rowing refers to the practice whereby local governments
provide services directly through their bureaucratic structures. Steering
focuses on urban authorities working in partnership with the private sector and
nongovernmental organizations. Whether a local government authority emphasizes the
rowing or steering approach will depend upon the strengths of the sectors that provide the
services and the availability of other service providers to the community. It is generally
recommended that given their limited capacity local governments should focus on the
steering strategy and encourage private and community organizations to actively
participate in the provision of services. This would require creating a conducive
institutional and policy environment, including a participatory decision-making structure
and sufficient awareness of the importance of civil society organizations in promoting
accountable municipal governance. Addis Ababa has a long way to go in this regard. Its
administration has neither the requisite policy framework nor the institutional mechanism
to foster public-private partnership in the management of the city (UNCHS,1987; Gilbert, et.
al., 1996; Helmsing, 1999). An equally important
parameter to assess the efficacy of urban governance is the model of city management. The
issue is of particular significance because an appropriate city government model is an
essential requirement for the efficient management of modern urban authorities. It has
been argued elsewhere in this paper that the governance and management structure of Addis
Ababa has major deficiencies. The infusion of politics into municipal administration and
the accent on upward accountability have generated lack of responsiveness on the part of
the citys leadership to the needs and problems of the residents. In the following
section, selected organizational models of city government will be reviewed for the
purpose of suggesting a suitable governance and organizational structure for the city
government of Addis Ababa. Models of City Government The literature on urban
management has traditionally identified three forms of city government, viz, the
mayor-council, the commission city government and the council-manager models. Each of
these models has its own organizational characteristics and features. Below, the strengths
and weaknesses of these organizational models are reviewed in order to forward useful
suggestions for reforming the governance and management structure of Addis Ababa (National
Civic League, 1996).
i. The Mayor-Council Model According to the
mayor-council model, both the mayor and the council of the city are elected for a
simultaneous term. The two have equal powers and authority. Formally, the mayor serves as
the chairman/president of the council and chief executive officer of the city
administration. Both the mayor and the council are often full-time office holders. The
main function of the council is to make laws and approve the budget. In the strong
mayor model, the mayor can have a veto power over the budget and important municipal
appointments (Snider, 1950; National Civic League, 1996). The main strength of the
mayor-council model is that there is a formal division of duties and roles between the
mayor and the councilors. In other words, it clearly fixes responsibility and functions
between the two. Citizens are better served because the two bodies have collective
responsibility and can be held accountable by their constituency. On the other hand, the
principal weakness of this model is the possibility of a potential power struggle between
the mayor and the elected council, which can adversely affect the smooth running of the
city. In a functioning democracy, the electorate has the vote weapon to resolve the
stalemate. Awareness of the possibility that facing the electorate could mean loss of
power for either of the two is an incentive for both to closely and cooperatively work in
serving the people.
ii. The
Commission Model In this form of urban
management, major services and functions are headed by separate commissions. The
commissioners are elected and stay in office for a definite term. All of them heading
different departments constitute the city government and thus become its policy-making and
executive apparatus (Macdonald, 1960). The commission model has
the advantage of a single department focusing on a major service area. The centralization
of the service in turn can insure the allocation of sufficient budget and personnel
necessary for its effective delivery. In addition, since the individual commissioners
political reputation and career are at stake in relation to the efficient provision of the
service, he/she can exert maximum political influence to acquire sufficient resources to
carry out the tasks of the department. Commission city
governments have been known to be led by amateurish politicians rather than professional
managers. Political rivalry among the commissioners is a typical feature of these
governance models. These two problems have reduced the popularity of these models of city
management in many places. To make up for their deficiency in professional talent,
commission-led governments often employ career public personnel recruited on the basis of
merit. However, it has not always been easy to insulate merit-based employees from undue
political influence and manipulation. In addition to unwarranted political pressure on
public employees, the lack of effective coordination of municipal services stands out as
the single most important problem of commission city governments.
iii. The Council-Manager Model As the name implies, the
council-manager city government model consists of an elected council accountable to the
people at large and a professional administrator appointed by the elected body. The
council is responsible for formulating municipal legislation and policies and approving
the budget. It does not involve itself in the day-to-day affairs of the municipality. This
task is left to the manager who in turn recruits and appoints qualified staff in the
different departments of his/her administration. There is bound to be limited political
pressure on the manager and the permanent staff because he/she is judged on the basis of
performance rather than loyalty to powerful politicians (Snider, 1950; National Civic
League, 1996). Of all the models, the
council-manager system seems to be the most popular alternative in many places. First, it
blends politics and professionalism in city governance. In other words, it represents a
system that combines a politically accountable council with a technically and
professionally competent management structure. Second, it provides for an independent and
merit-based municipal public service whose performance is judged by results alone. The
terms and conditions of employment of the municipal service are governed by a separate
legislation outside of the national civil service law. This guarantees the independence of
the service and enhances its commitment to serving the tax-paying public rather than
elected politicians. Third, the council-manager system has the advantage of separating
policy-making from policy-implementation. Despite its shortcomings, this
politico-administrative practice reinforces checks and balances in the system and helps
each actor to devote full time and attention to the accomplishment of its respective
mission. It is suggested in this
paper that the council-manager system be adopted as the most appropriate governance
structure for the city of Addis Ababa. An elected council that is politically accountable
to the residents and a professional management that is responsive to their needs are not
mutually exclusive. In the current governance structure of the city of Addis Ababa, the
elected council is serving both as a policy-making and executive body. One concomitant
result of this arrangement is that the leadership will be preoccupied with routine
administrative issues and be forced to relegate the function of long-range planning for
the development and growth of the city to a secondary importance. In addition, given the
existing dearth of professional expertise in urban management among the majority of the
councilors, it is recommended that the day-to-day management of the city of Addis Ababa be
in the hands of a professional and technical administration answerable to the elected
council. Generally, urban issues
are better understood in a given conceptual framework. The preceding theoretical
discussion on the tasks and models of urban governance is intended to provide a framework
for analyzing the problems of urban governance and management in Addis Ababa. It is also
to provide a proper context for putting forth ideas to enhance its institutional capacity
for improved governance. In the following sections of this paper, Addis Ababas main
problems and challenges will be highlighted, and suggestions will be made to improve its
overall governance and management within the context of the foregoing theoretical
discussion. V. Challenges and Problems Facing the City As was mentioned
elsewhere in this paper, Addis Ababa is the biggest city in Ethiopia accounting for 27 per
cent of the nations urban population. Like any other developing city, Addis Ababa
faces multiple challenges that have to be addressed to provide decent life for the
residents. Over the years, there has been a precipitous decline in the level and quality
of municipal services and a general deterioration in the urban infrastructure. There is
considerable public discontent over the municipalitys failure to address the social
and economic needs of the citys population. One of the causes for the deteriorating
urban environment is the poor performance of the municipal administration in terms of
catering to the interests, needs and priorities of the public. In addition, the city faces
organization and management problems that have prevented it from providing efficient
governance and improving the level and quality of services. A brief discussion of some
fundamental organization and leadership problems is in order as a prelude to suggesting
possible solutions to reform the governance and management system of the city. The Problems of Multiple Identity One of the factors that
complicates the governance and management of the city is its multiple identity. As was
pointed out earlier, Addis Ababa is presently the capital city of the Federal Government,
the seat of the Oromia Regional State and a separate autonomous administration. This
political arrangement has given rise to a number of practical problems. How does the
multiple authority structure affect Addis Ababa as an autonomous city? In what ways have
the citys multiple roles affected the administrations accountability and
responsiveness to the electorate? How can the city leadership reconcile its accountability
to the electorate with the pressure that will inevitably come from the federal government
and the Oromia regional government? What should be the functional and authority
relationships between the Addis Ababa administration and the other power centers? These
and other questions point to the challenges of managing a city with multiple authorities
over its head. Any reform agenda to improve the governance and management of the city of
Addis Ababa must address these and other related issues. Administrative and
Fiscal Challenges of Multiple Identity Addis Ababas
multiple identity has created fiscal and legal problems that have affected the citys
ability to function independently. The absence of a clearly defined status and
jurisdiction has constrained the citys authority to raise sufficient revenue for
development. This situation needs to be rectified by addressing the following questions: In what ways has the
citys undefined status affected its revenue raising powers? How much grants-in-aid
should the central government give to the city for using it as the federal capital? Should
the federal and Oromia regional governments be given representation in the citys
governance structure? How can the municipalitys management balance between its
accountability to the residents and the political pressures that can come from these two
power centers? Should the city collect taxes
on buildings and land owned and used by both the Oromia Regional state government and the
Federal Government? These are pertinent issues that need to be addressed in order to make
Addis Ababa a self-governing and independent urban entity. Limited Legal Authority Over Public Utility Corporations Although a chartered
urban government, Addis Ababa does not have any legal or regulatory authority over the
utility corporations operating in the city. This has been a persistent challenge which the
municipality has not been able to overcome for a long time. The absence of legal authority
has rendered the city unable to impose an obligation on the public utility companies to
coordinate their work in the delivery and expansion of water, electricity and telephone
services. The residents and the city have been incurring tremendous costs to repair the
damage to houses and streets caused by the uncoordinated activities of the utility
companies. The residents endure a great deal of inconvenience as a result of frequent
interruptions and outages of services. The cost of rehabilitating damaged streets and
other infrastructure left in disrepair by these public corporations has become an added
burden on the taxpaying residents of Addis Ababa. Despite the frequency of these and other
problems, however, the municipality does not have any clout to ameliorate the situation
because of lack of legal authority over these organizations. Absence of Defined Working Relationship with Public
Utility Authorities
The city government of
Addis Ababa does not have a clear functional relationship with the major utility
corporations operating in the city. This constitutes a serious gap in the citys
governance structure because it has handicapped the municipalitys capacity to match
the demand for utility services with the growth of the urban population. In addition, the
lack of a functioning working relationship .has deprived the municipality of any authority
to supervise the work of the corporations. The three corporations, viz, the Addis Ababa
Water Supply and Sewerage Authority (AAWSSA), the Ethiopian Electric Power Corporation
(EEPCO) and the Ethiopian Telecommunications Corporation (ETC), are all owned and operated
by the central government.4. Addis Ababans are major customers for all of them,
and the city administration must, therefore, safeguard the interests of its constituency
vis-ŕ-vis the corporations. However, the absence of an effective working relationship has
meant that the residents do not have any say either on the quality of services or charges
for these services. This situation has left Addis Ababans at the mercy of the
corporations, which are often accused of not being sufficiently responsive to the needs of
the public. Inadequate
Capacity for Revenue Collection One of the acute
problems that the city of Addis Ababa is facing is its inability to collect revenue in
full arid on time. Over the past six years, the municipality has invariably failed in
collecting the full amount of the citys revenue. This has proved to be a major
handicap to undertake badly needed socio-economic development in the city. Table 3
provides data on Addis Ababas projected and actual revenue between 1994-1999.
Revenue shortfall is a crucial matter because without sufficient resources the
municipality will not be able to provide badly needed public services.
Table 3 Projected and Actual Revenue of the City Government (in mills. Eth. Birr)
- 1994-1999
Source:
City
Government of Addis Ababa, September, 1999
It is an irony to note
that life in Addis Ababa is fast deteriorating when the municipality has millions in
uncollected income, which could be used to improve the citys infrastructure and
ameliorate the dire socio-economic needs of the inhabitants. From the above table, it an
be observed that the city failed to collect 482 million Ethiopian Birr over the 6-year
period. This amount is by far greater than the annual average revenue of the municipality
during the period under review. According to some sources, the municipality has nearly 4.2
billion Birr in revenue arrears. It is equally ironic that the municipality has taken more
than half a billion Birr in loans and continues to receive substantial subsidies from the
federal government when it has millions in uncollected revenue. By all accounts,
therefore, it is safe to generalize that the real problem of the city of Addis Ababa is
not shortage of finance but the absence of a working tax collection system (Region 14
Administration, 1995). Underutilized Revenue Potential One of the current
problems of Addis Ababa is its failure to fully utilize its revenue potential. Judging by
some crude economic indicators, the city government should be able to collect more taxes
than it has been able to accomplish so far. For example, Addis Ababa accounted for 31.4
per cent of the total workforce in the distribution and service sectors of the national
economy in 1996. Nearly 20 per cent of the total wholesale, retail and service
establishments were located in Addis Ababa during the same year (Admit, 1998). It can be
argued that such a concentration of business and employment must have helped the city to
generate more revenue than its current performance. Table 4 presents the major sources of
municipal income and total annual revenue collected by the City Government between
1994-1999. Table 4: Sources of Income and Annual
Revenue Collected by the City Government 1994-1999 (in million Birr) Finance Bureau,
Source: City
Government of Addis Ababa, Finance Bureau It can be observed from
the above table that direct taxes and non-tax revenue are the major sources of revenue
accounting for a hefty 89 per cent of the total revenue during the period under review.
All taxes show significant increases every year. For example, direct taxes have more than
tripled and non-tax revenues have increased more than four-fold between 1994-1999. Given
Addis Ababas enormous economic significance, however, the achievement should not be
over-exaggerated. As was mentioned elsewhere in this paper, the 4.2 billion Birr in
uncollected revenue owed to the municipality is one indicator of the poor performance of
the city government in tax collection. Poor institutional
capacity is the major explanation for Addis Ababa s abysmally low performance in revenue
collection and utilization. The term poor institutional capacity refers to the shortage of
trained personnel to assess and collect revenue that the municipality can obtain from
different sources. It is also a reference to the municipalitys obsolescent
administrative and financial system that is notorious for its inefficiency, inflexibility
and time-consuming features. Added to this is the fact that tax assessors lack integrity
and can be easily corrupted to reduce taxes or waive the same. All these problems erode
the citys tax base. Addis Ababa municipalitys
economic and financial administration is plagued by corruption. This is a principal
contributory factor to the potential revenue shortfall. For example, it is a public secret
that there have been five reshuffles of the chairpersons of the economic standing
sub-committee over the past six years allegedly on corruption and bribery charges. Both
short-term and long-term strategies have to be devised to enhance the citys revenue
capacity. The management of the city has to conduct an effective public campaign to
convince tax payers that paying taxes on time is both a duty and an obligation. This can
reduce the current high incidence of default and evasion of taxes. In addition,- the
administration of the municipality needs to reform the archaic accounting and financial
system and make it amenable to efficient financial operations management and follow-up of
unpaid taxes. Erratic Revenue
and Expenditure Pattern An additional problem
symptomatic of Addis Ababas inadequate institutional capacity for revenue generation
and utilization is the erratic revenue and expenditure pattern. Table 5 throws some light
on the problem. Several conclusions can be drawn to show the inconsistent revenue and
expenditure pattern of the city over the past six years. It can be observed from Table 5
that between 1994-1999 the city has invariably spent more than what it has been able to
collect. The magnitude of the deficit varies from a high of 116.54 million Ethiopian Birr
or 44 per cent of the annual revenue to a low of 1.14 million Ethiopian Birr or a
negligible 2 per cent of the annual revenue. On the expenditure side, too, one can observe
a similar erratic pattern. For example, the rate of annual increase in the municipalitys
expenditure varies from a low of 7 per cent between 1996-1997 to a high of 62 per cent in
1997-1998.
Table 5 Revenue and Expenditure
of the City Government 1994-1999 (in million Birr)
Source: Addis Ababa City Government Finance Bureau, September,
1999. Such an inconsistent
revenue and expenditure pattern is not a good sign of sound financial management. In
addition, it can also adversely affect the smooth running of the city in very many ways.
First, it can handicap the city from undertaking long-range planning because of the
volatility and unreliability of its revenue generating capacity. For example, the
municipality will be hard pressed to undertake capital projects that require huge
multi-year investments with the existing unpredictable revenue pattern. Second, the
persistence of this unpredictable revenue trend will force the city to seek financial
assistance from the federal government. This is likely to undermine its autonomy. The loss
of financial autonomy will reinforce central control with adverse consequences for the
citys self-government. Absence of Property Taxes Property taxes are the
most lucrative sources of revenue for local governments throughout the world. Addis Ababa
does not have property taxes and is therefore deprived of a major revenue source. The 1974
nationalization measure converted urban land, rental houses and private buildings to state
property. As a result, the government became a major immovable property owner. Since then,
no taxes could be collected on a significant chunk of real estate owned by the government. There are institutional
and political constraints that have prevented Addis Ababa from deriving revenue from real
estate property. These relate to national policy dealing with acquisition and ownership of
land in the country. First, it is government policy in Ethiopia that individuals can
secure urban land only through a lease system. Such land is not subject to sale,
inheritance and cannot be given as collateral. Technically, an individual has usufruct and
not private ownership rights over such land. This means that annual taxes can be
assessed on the building and house on the land. This will inevitably reduce the amount of
revenue the city should be able to collect. The second explanation
for inadequate property taxes is institutional. There are four land owners in the city of
Addis Ababa. These are the government whose representatives are the Agency for the
Administration of Rented Houses (AARH) and Kebeles, the Ethiopian Orthodox Church, the
Ethiopian Islamic Affairs Council and private individuals. The central government is the
biggest landowner accounting for 40 per cent of the buildings and rented houses in the
city. At present, the municipality receives no property taxes on such urban property owned
by the state. It is not clear whether the two religious organizations pay taxes either.
Only individual owners, which account for nearly 30 per cent of the housing stock in the
city, are obliged by law to pay building taxes to the municipality of Addis Ababa. This
situation has meant that Addis Ababa and all towns and municipalities throughout the
country earn substantially much less from property tax than they should. On the whole, Addis
Ababa faces complex governance and institutional problems Which have to be addressed as a
matter of urgency. The socio-economic problems discussed elsewhere in this paper are
manifestations of a deeply flawed urban governance and leadership structure. Some of the
challenges confronting the city are so fundamental that they require major policy
decisions by the central government. In the following pages, an attempt is made to provide
some policy recommendations to reform the citys governance and management structure.
VI. Policy Options The preceding discussion
brought out the administrative, financial and political problems of the city of Addis
Ababa. It was also emphasized that the city faces organizational and management problems
which are rooted in its governance and leadership structure. The mounting social and
economic woes the residents face on a day-to-day basis are manifestations of the poor
quality of the council membership and the inefficiency of the administrative and technical
personnel of the municipality. Both the elected council and the non-political technical
and professional personnel lack sufficient expertise in urban management and
administration. It was reiterated that
Addis Ababas deteriorating situation is also a clear indication of the fact that the
municipality has not been responsive to the needs and concerns of the residents. The
leadership of the city owes a greater degree of upward accountability to the politics of
the day than to the people. Addis Ababas multidimensional problems will continue
to worsen unless the city gets a governance and management structure that can be judged by
results rather than political and/or ethnic considerations. Policy measures aimed at
institutionalizing a governance and management system that can steer the city out of its
intricate problems are suggested below. Grant Addis Ababa Genuine Autonomy The first essential step
to improve the governance and management of the city of Addis Ababa is to give the city
genuine autonomy and make its administration responsive to the citizenry. At
present, the city government is subject to the pressure that can come from the federal
government and the Oromia regional government. It is very likely that this political
pressure will erode the citys autonomy and compromise the leaderships
commitment to serve the public. The deteriorating socio-economic conditions bedeviling the
residents of Addis Ababa, such as widespread poverty, unemployment, teen-age prostitution,
crumbling infrastructure, severe housing shortages, poor social services and abysmal
sanitary conditions, will continue to receive little attention unless the municipal
council is made accountable to the inhabitants rather than the government and/or ruling
party. It is absolutely necessary that Addis Ababa become an independent urban authority
with sufficient legal and financial powers in order to alleviate many of the problems its
residents face on a day-to-day basis. The challenge of modern
urban government calls for independent authorities with considerable degree of self-rule
to satisfy the increasing demand for services by the public. In this regard, Addis Ababa
cannot be an exception because it also requires a governance structure that is responsive
to the economic and social needs of its growing urban population. What is needed is a
genuinely autonomous urban government that is accountable to the residents and devotes its
entire energy to the efficient provision of socio-economic services and the citys
future growth. Give the City A Vision and Mission The quality and
commitment of an urban leadership is judged by its vision for the city. Addis Ababa cannot
be an exception in this regard. One of the problems of Addis Ababa is the fact that its
leadership has very little awareness of the standard functions and responsibilities of an
effective urban government. It was mentioned elsewhere in this paper that an urban
government has a set of core functions by which its success will be evaluated. This
reality is sorely missing in the management of Addis Ababa as a modern urban authority. A
clear case in this instance is the proclamation that established the city Government of
Addis Ababa. The legislation is totally silent on the core functions and responsibilities
that a municipality should undertake. It reads like a constitution of a regional
government dwelling on the political powers and authority of the city council and the
president and saying very little on the core duties and services of a city administration.
In other words, it has totally overlooked the fact that Addis Ababa is an urban center
with its own unique features and characteristics and has very little in common with a
regional state government. The inhabitants will have been better served if the
proclamation had clearly spelt out what kinds of urban services will be provided by a duly
constituted urban authority. Apart from insufficient
awareness of the proper functions and roles of municipal governance, there is very little
understanding of the service concept both among the elected councilors and the non-elected
bureaucratic staff of the municipality. Again, the reference is the legislation, which is
totally shy on the concept of service to the public. The proclamation does not state the
proper functions and responsibilities of the city as a municipal authority. For
comparative purposes, it is worth-noting that the 1954 Addis Ababa City Charter issued by
the monarchy is by far superior in terms of clearly spelling out the conventional
functions and responsibilities of effective municipal governance. By contrast, the 1997
Addis Ababa City Government Proclamation sounds like a regional government constitution
rather than a municipal law which defines the mission of a municipality to be providing
service rather than acting as a purely political organization. Redefine the Citys Jurisdiction The city government
has 305 urban and 23 rural kebeles. These two areas of local government have different
needs and priorities and should not be served by one municipal authority. In recognition
of the special needs of the rural localities, the municipality maintains an agricultural
bureau employing 515 people. This has contributed to making the administration too
bulky for coordination and efficient delivery of services. In addition, the attempt to
serve the two different jurisdictions can have the effect of dissipating the resources and
energy of the municipal administration. The suggestion here is that the Addis Ababa
municipality must focus on the needs and problems of its urban constituency. The boundary
of the city must be redrawn to incorporate all currently designated rural areas as part of
the urban government. The municipality should not overstretch itself to administer rural
communities when it has not been able to do a good job of providing effective urban
governance and leadership. Establish a Career Public Service for the Municipality A municipal career
public service is an essential requirement for efficiently managing the city of Addis
Ababa. This service should be merit-based and recruited on a competitive basis; and its
employment and working conditions should be governed by an appropriate legislation outside
the framework of the existing civil service law. Further, such a municipal public
administrative service should have an independent career structure and be entrusted only
with the task of implementing the laws and policy decisions of the elected executive. .The
municipality should provide competitive salaries and incentives in order to lure competent
people into the service. The chief mission of such a service will be the running of the
city, including the efficient delivery of urban services for its tax-paying residents and
tackling the most intractable problems that the city dwellers face. As the body
responsible for the day-to-day running of the city, the municipal public service should be
supervised by the elected council and be free from political influence. Its independence
can be enhanced if it is under the authority of an external body, for example, a
nationwide union of municipal employees, rather than being controlled by political bosses.
Further, the administrative service needs to be transparent that provides citizens avenues
to lodge complaints and grievances against misuse of authority by public employees. At any
level of state administration, the citizenry is better served by government if there are
institutional and legal guarantees to receive redress for mistreatment by public
officials. Institutionalize a Professional Urban Leadership One of the problems of
the city of Addis Ababa is the absence of an experienced and professional urban leadership
that appreciates the needs and problems of a modern urban center. The municipality of
Addis Ababa is currently run by elected politicians almost all of whom owe their jobs to
party membership. The bulk of the leadership has little expertise in urban governance and
municipal management. Although formally elected, the majority of them keep their positions
because of their allegiance to the Party or government more than their accountability to
the electorate. As a result, the problems of the public receive secondary attention in the
interests of upward accountability. It is a truism that citizens can have leverage over
their representatives if the latter are democratically elected and the public has the
right to recall them whenever it wishes to do so. As long as loyalty to the party
outweighs accountability to the electorate, the needs of the community will continue to be
unmet. Most Addis Ababa city
councilors are generalists and have little experience in urban policy making and
management. This deficiency can be partially overcome by making the elected municipal
council concentrate more on legislative and policy making functions rather than involve
itself in routine administrative matters. As earlier suggested, the management of the city
and implementation of decisions can be responsibilities for an appointed public service
cadre which will be governed by a different personnel policy and employment conditions.
The division of labor between elected politicians and professional administrators can help
fix accountability, minimize political interference and keep the organization and
management of the municipality in the hands of professional managers rather than amateur
politicians. Such measures are currently needed in the city of Addis Ababa to promote
professionalism in municipal management and administration. Depoliticize the Management of the City Depoliticizing the
management of the city of Addis Ababa is a key policy step to establish an independent
municipal administration that will be responsive to the needs of the residents. By depoliticizing
is meant setting up an independent administrative and organization structure that is free
from direct political control by elected councilors. The most critical element of such a
system is to build a merit-based and professionally competent municipal labor force whose
employment condition and job security will be determined by its performance on the job.
One approach to organize this kind of labor force is by putting into effect a competitive
and open recruitment policy for all categories of municipal employees. It is necessary to
insulate municipal employees from unwarranted political manipulation and provide them with
sufficient protection against arbitrary action by politicians in order to institutionalize
a depoliticized public service. A growing number of
Addis Ababans are highly dissatisfied with the poor quality of urban services they
receive. The municipalitys poor service record can be partially explained by the low
caliber and competence of the citys labor force. This has been engendered by the
politicization of the municipalities personnel policy which has not made it possible to
recruit qualified staff on the basis of merit and qualification. Among other things, the
indiscriminate use of the spoils system in personnel management decisions, i.e. the
practice of giving jobs to candidates recommended by highly-placed party functionaries and
recruiting people on the basis of ethnic background, has meant the municipality has not
been able to attract the best and the brightest. It is a foregone conclusion
that a personnel system that is plagued by nepotism and political cronyism will always
settle for the second best talent. Differentiate the Roles of Career Municipal Personnel and Politicians There should be a
clear differentiation of the roles of a career municipal public service and the elected
council to provide an administration that can effectively deal with some of the serious
problems of the municipality of Addis Ababa. The present leadership of the city of Addis
Ababa-cum-Region 14 Administration is characterized by lack of differentiation between
policy making and execution in its top management. The absence of a clear distinction
between policy making and executive functions is due to the fact that the elected body has
been given the dual responsibility for formulating policies and plans as well as
linplementing those decisions. This has created two main problems for the citys
administration. On the one hand, it has made it possible for politics to permeate various
aspects of the citys work, such as licensing of businesses, implementing the land
lease policy, municipal bidding and contracts. This has in turn prevented career personnel
from carrying out their duties according to established policies and procedures. Second,
political highhandedness has generated high-level corruption and abuse of authority that
have further eroded the publics trust in the municipalitys governance. Simply
put, the mixing of politics and administration has not promoted good governance in the
municipality of Addis Ababa. It should be reiterated
that municipal politics and the management of a city by a technical cadre of public
servants are not mutually exclusive. The experiences of most well-managed cities suggest
that an elected executive can work as a supervisory authority over a technically competent
management apparatus that will be running the city. The former is accountable to the
electorate while the latter should be judged by its performance. This organizational
arrangement has become imperative because most elected politicians are generalists that do
not possess sufficient management expertise and thus need to be supported by a
professional bureaucracy for the efficient governance of the city. By the same token,
Addis Ababa as a growing metropolis can benefit from the same experience, i.e. it can be
run by an appointed competent public service working alongside an elected political
executive that concentrates on making laws and policies. What is needed is a careful
delineation of the roles of the politicians and the career public servants in such a way
that the former makes policies while the latter concentrates on executing the same for
Addis Ababa to be an efficiently governed municipal authority. Establish a
Federal Planning and Management Training Institute One of the problems
confronting the administration of the city of Addis Ababa is the serious dearth of
qualified managerial and technical manpower in many areas of municipal management. The
situation has been exacerbated by the municipalitys poor pay and benefits, which can
neither attract new people nor retain existing personnel. A possible solution to the
critical staff shortage is to open a Federal Urban Planning and Management Institute. Such
an institute will train people in management, accountancy, finance, civil and sanitary
engineering, planning, surveying and many other fields which the municipality requires. If
accompanied by other reforms, including a competitive salary and benefits package, this
measure can ease the manpower shortage the municipality is experiencing in all areas of
training. The institute can be organized in such a way that it can offer short-term
skill-upgrading and refresher training for existing personnel side by side with a
long-term program to train a new municipal labor force. In addition to formal training,
such an institute can also offer advisory and consultancy services to urban and rural
municipalities in the different regions of the country. The need for the proposed federal training institute is indeed justified because it can also be made to train technical and administrative personnel for the municipalities of the different regional governments. At present, many urban centers in Ethiopia face critical shortages of qualified personnel in all areas of service delivery and municipal management. The problem is more acute in trained manpower-deficient regions, such as Afar, Somali and Benshangul and Gumuz regional states, than in other regions. The establishment of a national school for training municipal personnel in various areas can go a long way in easing the labor force shortage faced by municipalities and other local government authorities. The proper place for the training establishment is the municipality of Addis Ababa because it is the only major local government authority which can afford to finance such a facility. Training costs for regions should be covered with substantial aid from the federal government.
Decentralize the
Administration The administration of
the municipality should undertake meaningful decentralization in order to better serve the
public. At present, most city services are centralized and there is little devolution of
functions to the 28 weredas which constitute the Addis Ababa city administration. This has
created a great deal of bureaucratic congestion and enormous delay in the provision of
urban services. Certain functions, for example, registration of births and marriages,
licensing and inspection of bars and restaurants, garbage collection, neighborhood watch
programs, etc. can be handled with much ease and convenience to the community at the
wereda and kebele levels. By delegating such functions, the municipal authority will
relieve itself from most routine responsibilities and concentrate on long-range planning
and growth for the city. Apart from administrative convenience, such a process of
devolution needs to be promoted because it is one of the ways to push down democratic
governance to the grass roots. Weredas and Kebeles
can be helpful partners in decentralized governance in Ethiopia if there is a significant
shift in the publics attitude towards these institutions of local government. For
quite a while, these tiers of government have been used as instruments of state control
and repression. This perception has to change if they are to serve as popular institutions
of administration. With the positive change in attitude, these structures of urban
governance can earn the trust of the people and carry out important functions for the
municipality, such as collecting revenue, registering land and property, supervising
schools, clinics, day care centers, and other social services. They can as well be
vehicles for undertaking community development programs and urban renewal activities. It
is, however, necessary to equip weredas and kebeles with adequately trained staff and
office facilities in order to enable them to shoulder the delegated responsibilities. If
given adequate budgets and authority to work as autonomous local institutions, they can
indeed prove to be popular outlets for service delivery because they are near to the
community and can thus be responsive to the needs of the public. They can also be easily
accessible to ordinary citizens and less bureaucratic than the central municipality
administration. Promote Citizen
Participation in Urban Governance Popular citizen
participation in governance is an accepted practice in the democratic process. Addis
Ababans have become passive onlookers in the face of deteriorating urban services and
infrastructure. This trend has to be reversed in favor of a democratic and participatory
urban governance. The city of Addis Ababa has to tap the intellectual, financial and
cultural resources of its residents in managing and providing services to the people. The
city should as a matter of policy co-opt professional and technical people in the
governance and management of the city. These members can be drawn from professional
associations, community organizations and business interests selected on the basis of
their expertise and potential contribution to the efficient management of the city. Their
involvement can bring new perspectives and experiences to the management and running of
the city. Community involvement in
urban governance can have a number of advantages. It is an essential component of
democratic governance and can help the municipality secure public support for programs and
activities it carries out. Citizen participation can go a long way in improving the
administration of the city of Addis Ababa. It infuses flexibility and innovative ideas to
the management and provision of services and thus makes the bureaucracy responsive to the
needs of the community. Encourage Non-Governmental Actors to Participate in Urban Governance One of the issues raised
in the theoretical discussion on urban governance is the role of non-governmental
organizations in the provision of urban services and goods. It has been pointed out that
NGOs and civil society can be helpful partners in effective urban governance. In
discussing the steering approach to local governance, as also noted that the
extent to which local authorities work with these organizations was a measure of their
success. By the same token, the performance of Addis Ababa municipality must be judged by
its ability to foster a working partnership with the many organizations found in the city.
The municipality should create favorable conditions so that all organizations can
positively contribute to the citys administration. Representatives of both local and
international NGOs, private businesses, community-based organizations and philanthropic
societies can participate in the governance and policy-making process of the city. They
can as well be encouraged to assume specific municipal responsibilities either on their
own or jointly with the municipality. In many large and
developing cities, the demand for urban public services keeps on increasing. There is
growing awareness that municipal administrations alone cannot meet this rising demand
because of organizational and resource constraints. As a result, it has become necessary
to encourage the involvement of interested organizations in undertaking socio-economic
development activities, such as providing schooling and basic health care in poor
neighborhoods, upgrading infrastructure, providing housing and shelter for the poor and
the elderly, and creating employment opportunities for under-privileged groups. This
practice is a clarion call for hard-pressed Addis Ababa. In particular, the city
leadership has to adopt this governance approach in order to partially ease the dire needs
and problems of the vast majority of the inhabitants. Apart from saving
resources to local government authorities, the participation of the network of
organizations in service delivery has the added advantage of helping the most needy and
vulnerable groups in society. They have also proved to be more responsive to the needs of
the community because they are less bureaucratic than the government and are closer to the
people being served. Use Alternative Systems of Service Delivery It has now become a
foregone conclusion that municipal bureaucracies are neither the sole nor the most
efficient instruments of service delivery. They have often been criticized as being
cumbersome, not service-oriented, corrupt and unable to cope with the increasing
challenges of modern urban government. As a result, alternative means of service delivery,
which include contracting, privatization and joint management of municipal services, have
become popular in many countries. These alternative means entail cost-sharing and charging
user fees for services rendered. As such, the measure can help the financial and budgetary
situation of the municipality, and cut down some of the heavy subsidies the city
government is currently paying for some services, including city bus transport and water
supply. Apart from cost considerations, these alternative means are preferred because they
have been found to be more efficient, flexible and less bureaucratic than large municipal
departments. The bureaucracy of the
municipality of Addis Ababa has often been criticized for being corruption-ridden, slow,
inefficient and unresponsive to the needs of the community. This negative trend has
necessitated the need for alternative means to serve the public. The municipality should
explore a variety of approaches, including running of municipal services in designated
areas jointly and contracting out and privatizing services in the city if the current
trend of poor and deplorable record in service delivery is to be reversed. Each of these
service delivery mechanisms has its own advantages and disadvantages. It is unto the
municipality to select the best modality based on the kind of service and affordability to
the citizenry. Based on the experience of other countries, some of these measures can be
less costly to the tax payer than what is currently demanded by the municipality for the
same. Once the City
Government decides to explore alternative forms of service delivery, it is necessary to
develop the institutional and managerial expertise in contract management. It has to
devise control mechanisms and monitoring techniques for the quality of goods and services
supplied by contracting parties. In addition, it has to insure that urban services are
fairly and equitably provided to both affluent and poor neighborhoods n the city. Short of
these measures, the city will find itself unable to control the quality and amount of
services and the contract system will be plagued by corruption and bribery as has been the
case in many other city governments which have experimented with these modalities of
public service delivery. VII. Conclusion It is necessary to
reaffirm Addis Ababas autonomous status by a legislation that spells out core
municipal functions and services. There needs to be a greater sense of awareness of public
service and accountability to the citizenry among the elected councilors and the
non-elected municipal staff. The resolution of the citys intricate economic and
social problems requires a competent and dedicated permanent staff that is free from the
spoils system and whose performance will be judged by results alone. The
success of Addis Ababa as an autonomous urban authority should be judged by the extent to
which it performs conventional municipal responsibilities and services. An appropriate
governance and city organization model is necessary for effective urban management. I have
argued in this paper that this is a major deficiency in the current governance and
leadership structure of Addis Ababa. Most of the problems of city are closely related to
its governance and management structure. In particular, its multiple identity is crucial
in this respect. It has generated a sense of divided loyalty within the leadership and
policy-making body of the city. This in turn has meant that the problems of the community
receive secondary attention. What is needed is a governance model that is primarily
accountable to the electorate. The quality of public services delivered and the degree of
responsiveness to the needs and problems of the general public are real tests of a
committed urban leadership. Like many cities in the
developing world, Addis Ababa needs innovative urban management approaches to be able to
ease the social and economic problems of its residents. Modern urban management in
Ethiopia is a relatively recent experience. Ethiopias first city, Addis Ababa,
became a chartered urban authority in 1954 and the country as a whole has limited
experience in effective urban governance. There has been lack of continuity and an
established tradition in urban administration largely caused by the politicization of
urban management dating back to the days of Imperial Ethiopia. This has hampered the
development and institutionalization of a management system responsive to the citizenry. A key policy issue to
reform the administration and governance of Addis Ababa is to depoliticize its management.
Upward accountability to the government rather than to the electorate engenders lack of
responsiveness to the needs and concerns of the public. This has been a persistent problem
in Ethiopia since the days of the monarchy. Since urban leaders in Ethiopia view their
roles as representatives of the central government, the people always get a raw deal in
this power arrangement. The service concept is not well developed because both public
servants and elected officials keep their positions by serving their political bosses
rather than the people. Amateurism has to give
way to professional urban management in Ethiopia. Municipal management in Ethiopia has a
long-standing tradition of bowing to the politics of the day and relegating the concerns
and interests of the people to a secondary level. For too long, the dominance of politics
in municipal management and the persistence of upward accountability have undermined the
role of professional expertise in urban governance. Such phenomena have also discouraged
the development and nurturing of professionalism in urban leadership and management across
the countrys cities and towns. Finally, the aim of this
paper is to stimulate public debate about policy options for city governance in Ethiopia.
What adds weight to this suggestion is the fact that the current Ethiopian government has
neglected urban management as a public policy concern. For too long, public policies in
this country have been made by politicians without any input from the public. Informed
public discussion on national issues is an important feature of democratic and
participatory governance. The participation of the people in decision-making at all levels
of government is a concrete manifestation of political empowerment.
Foot Notes: 1 Asmara and
Gondar were the other chartered cities at the time. 2 The
Constitution of the Regional State of Oromia uses the name Finfine to refer to
the City of Addis Ababa. 3The two
documents are City Government of Addis Ababa, Addis Ababa in 4 Years: Plan,
Performance and Problems , Addis Ababa: Brana Printing Enterprise, February,
1997, (Amharic); and Region 14 Administration: 5-Year Draft Program, 1998-2002 ,
Addis Ababa: Brana Printing Enterprise, October 1998 (Amharic). 4At present,
the Head of the city government of Addis Ababa serves as the chairman of the Management
Board of the Addis Ababa Water Supply and Sewerage Authority. But, it is not clear whether
this role will give the municipality any leverage to influence the supply and distribution
of water in the city.
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